Our Privacy Promise

Effective Date: July 1, 2023
Website: https://valsveganbakeshop.com
Business Name: Val’s Vegan Bakeshop

Val’s Vegan Bakeshop respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, submit a wholesale inquiry, complete a lead form, contact us, place an order, or interact with our business online.

By using our website or submitting your information, you agree to the practices described in this Privacy Policy.

We may collect personal information that you voluntarily provide to us, including:

• Name
• Email address
• Phone number
• Business name
• Business address
• Delivery address
• Billing information
• Wholesale inquiry details
• Order details
• Messages or notes you send to us
• Any other information you choose to provide through our website, contact forms, Google Ads lead forms, email, phone, or other communication channels

We may also automatically collect certain information when you visit our website, such as:

• IP address
• Browser type
• Device type
• Pages visited
• Time spent on our website
• Referring website or ad source
• General location information
• Cookies and similar tracking data

We may use the information we collect to:

• Respond to wholesale, catering, bakery, or customer inquiries
• Contact you about products, pricing, delivery, and account setup
• Process orders, invoices, payments, and deliveries
• Provide customer service and support
• Send business updates, promotional messages, or marketing communications
• Improve our website, products, advertising, and customer experience
• Track the performance of our ads and marketing campaigns
• Prevent fraud, protect our business, and maintain website security
• Comply with legal, tax, accounting, and regulatory obligations

If you submit your information through a Google Ads lead form, we may use that information to contact you regarding wholesale bakery products, pricing, ordering, delivery options, and related business opportunities.

We may also use Google Ads, Google Analytics, Meta/Facebook Ads, or similar advertising platforms to measure ad performance, understand website activity, and show relevant ads. These platforms may use cookies, pixels, or similar technologies to collect information about your interactions with our website and ads.

Our website may use cookies and similar technologies to help our website function, remember preferences, analyze website traffic, improve performance, and support advertising.

You can usually control cookies through your browser settings. If you disable cookies, some parts of our website may not work properly.

We do not sell your personal information for money.

We may share your information with trusted third parties that help us operate our business, including:

• Website hosting providers
• Payment processors
• Email and marketing platforms
• Customer relationship management tools
• Delivery or logistics partners
• Analytics and advertising platforms
• Professional advisors, such as accountants, consultants, or attorneys
• Government authorities, if required by law

These third parties are only provided with information needed to perform their services for us.

We may also disclose information if necessary to comply with the law, enforce our policies, protect our rights, investigate fraud, or protect the safety of our customers, team, or business.

If you provide your email address or phone number, we may contact you about your inquiry, account, order, or relevant business updates.

You may opt out of marketing emails at any time by clicking the unsubscribe link in our emails or by contacting us directly. Even if you opt out of marketing messages, we may still send non-marketing messages related to orders, invoices, deliveries, or customer service.

We keep personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including customer service, wholesale account management, legal compliance, accounting, dispute resolution, and business recordkeeping.

When information is no longer needed, we may delete, anonymize, or securely store it according to our normal business practices.

We use reasonable administrative, technical, and physical safeguards to help protect personal information. However, no website, system, or online transmission is completely secure, and we cannot guarantee absolute security.

Depending on where you live, you may have certain rights regarding your personal information. These may include the right to:

• Request access to the personal information we have about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of certain marketing communications
• Opt out of certain sharing of personal information for advertising purposes
• Request information about how your personal information is collected, used, and shared

To make a privacy request, please contact us at:

Email: valsveganbakeshop@gmail.com
Mailing Address: 4871 Santa Monica Blvd, Los Angeles, CA 90029

We may need to verify your identity before responding to your request.

If you are a California resident, California privacy laws may provide additional rights regarding your personal information.

Depending on whether these laws apply to our business, you may have the right to request that we disclose the categories of personal information we collect, the purposes for collecting it, the categories of third parties with whom we share it, and the specific pieces of personal information we have collected about you.

You may also have the right to request correction, deletion, or to opt out of the sale or sharing of personal information.

Val’s Vegan Bakeshop does not sell personal information for money. However, some website analytics or advertising tools may be considered “sharing” under certain privacy laws because they help deliver more relevant ads.

To submit a California privacy request or request to opt out, contact us at:

Email: valsveganbakeshop@gmail.com
Subject Line: Privacy Request

We will not discriminate against you for exercising your privacy rights.

Our website and services are intended for adults and business customers. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take reasonable steps to delete it.

Our website may contain links to third-party websites, social media pages, ordering platforms, payment processors, or other services. We are not responsible for the privacy practices, content, or security of those third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

We may update this Privacy Policy from time to time. When we make changes, we will update the effective date at the top of this page. Your continued use of our website after any changes means you accept the updated Privacy Policy.

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Val’s Vegan Bakeshop
Email: valsveganbakeshop@gmail.com
Phone: 323-327-1802
Address: 4871 Santa Monica Blvd, Los Angeles, CA 90029
Website: https://valsveganbakeshop.com